PRODUKT & OPLOSSINGEN

Create Your Own Dashboard With IncidentMonitor ITIL Service Desk Software

Every user has a different need for information. Managers like to see a more high level overview where support agents want to see a more detailed view of outstanding issues.

We understand that and have developed a dashboard that is very easy to personalize using your own settings. Via a very simple manage my dashboard view you can activate widgets to publish overviews or graphs, change the sizing, drag and drop them on a position you like, etc..

The dashboard we deliver with IncidentMonitor ITIL Service Desk Software is not just for good looks. It is a dashboard from which everyone can work. See it as your own cockpit in which you publish the sections you need!

ITIL dashboard

 

Servicedesk Workflow Designer
IncidentMonitor ITIL ITSM Servicedesk Software biedt een unieke ITIL Workflow Designer waarmee heel eenvoudig de meest complexe workflows geconfigureerd kunnen worden. In deze video een korte indruk van deze functionaliteit.